Last updated: 11-01-2026
These Terms and Conditions (“Terms”) govern the use of the website https://osmanokumus.com and all related sales funnels, products, and services operated by Stepup2ecommerce, trading under the personal brand “Osman Okumus” (“we”, “us”, “our”).
By accessing our website, purchasing any product or service, or using our platforms, you agree to be bound by these Terms.
Legal entity: Stepup2ecommerce
Trading as: Osman Okumus
Website: https://osmanokumus.com
Business address: mercuriusstraat 16, Roermond, The Netherlands
Email: [email protected]
We provide, among others:
Digital products and online courses
Coaching and consulting services
Group programs and workshops
Live and recorded training sessions
1-on-1 advisory calls
Subscription-based and one-time purchase offers
A legally binding contract is formed when:
You complete a checkout process, and
Payment is successfully processed via Stripe, and
You receive order confirmation by email.
All prices are stated in the applicable currency and processed through Stripe.
We reserve the right to change prices at any time; price changes do not affect completed purchases.
If you are a consumer within the European Union, you have a statutory right to withdraw from the contract within 14 days without giving any reason, in accordance with the EU Consumer Rights Directive (2011/83/EU), unless an exception applies.
Where you purchase:
Digital content delivered immediately, and/or
Live services (coaching, consulting, workshops, calls),
you expressly agree at checkout that performance begins immediately and acknowledge that you may lose your statutory right of withdrawal once:
Digital access has been granted, or
A live service has been fully performed.
In addition to statutory rights, we offer a voluntary 30-day commercial money-back guarantee, unless a different refund policy is explicitly stated on the specific product or funnel page.
This means:
You may request a refund within 30 days of purchase,
Unless the product page states different conditions, limitations, or exclusions,
Refunds may be refused for fully delivered live services if clearly disclosed in advance.
All content, materials, videos, texts, frameworks, and methodologies are the exclusive intellectual property of Stepup2ecommerce / Osman Okumus.
You are granted a personal, non-transferable, non-exclusive license for personal use only.
Reproduction, resale, distribution, or commercial use is strictly prohibited.
All information is provided for educational and informational purposes only.
We make no guarantees regarding:
Income
Business results
Advertising performance
Financial outcomes
You remain solely responsible for your decisions and actions.
To the maximum extent permitted by law, we shall not be liable for:
Indirect or consequential damages
Loss of profit, data, or business opportunity
Technical interruptions or platform outages
Decisions made based on our content or services
Our total liability shall never exceed the amount paid for the specific product or service giving rise to the claim.
You agree not to:
Misuse the website or services
Attempt unauthorized access
Share login credentials
Infringe intellectual property
Disrupt platform operations
We reserve the right to suspend or terminate access without refund in case of violation.
We shall not be liable for failure or delay caused by events beyond reasonable control, including but not limited to: natural disasters, strikes, war, pandemics, government actions, or technical infrastructure failures.
These Terms are governed by and construed in accordance with the laws of The Netherlands.
Any dispute shall be submitted exclusively to the competent courts of The Netherlands, unless mandatory consumer law provides otherwise.
We reserve the right to modify these Terms at any time.
The most current version will always be available on our website.